Important Information Regarding COVID-19
We hope that during this difficult time, you and your family are healthy and safe. To all of us at New York Oral, Maxillofacial, and Implant Surgery your safety is our number one priority. We appreciate your trust and confidence in choosing to seek care with us. In an effort to provide the highest level of care, we are closely following the guidelines of the New York State Department of Health (NYSDOH), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA), United States Department of Labor’s Occupational Safety and Health Administration (OSHA), and the American Association of Oral & Maxillofacial Surgeons (AAOMS). As such, we have implemented the following instructions and protocols for patients coming to our office:
- Prior to your appointment, you will be asked about any recent illness or contact with those who have been ill. Based on your response, you may be asked to reschedule.
- To reduce potential interpersonal contact in our waiting room, please call our office, from your car, when you arrive to find out if we are ready to take you directly into your treatment room. New York Oral, Maxillofacial, and Implant Surgery Phone Number 914-472-0100
- Unless absolutely necessary, please come to your appointment alone. Minors should be accompanied by a consenting parent or guardian.
- You, and anyone accompanying you into the office, will have your temperature taken by a contactless thermometer.
- Please wear a mask to your appointment and keep it on at all times while in our office building and in our office suite. When required, a staff member or doctor will ask you to remove it.
- Hand sanitizer and hand washing stations will be available throughout the office. Please use them immediately upon entering.
- If you are bringing items such as books, headphones, bags, etc. with you to your appointment, please keep them on your person at all times. Please do not rest them on chairs or countertops in our office. Coats and pocketbooks can be hung on hooks behind the doors in the treatment rooms.
- Contactless payment, such as providing credit card information over the phone prior to your appointment, is preferred. If this is not possible, payment may be required of you while still seated in the treatment room.
- Follow up appointments will be scheduled while you are still seated in the treatment room.
In addition, we have implemented the following changes to our office for your safety:
- Common contact areas, such as doorknobs, will be disinfected at regular intervals.
- All magazines have been removed from the waiting area to eliminate potential cross contamination.
- Waiting room seating has been reduced to maintain 6 feet of interpersonal space.
- Plexiglass barriers are present around the front desk.
- All staff members will be wearing more protective gear than you are accustomed to seeing, such as masks, face shields, gowns, and head coverings.
- New air-filtration and decontamination systems have been installed throughout the office to ensure that our environment is as clean as possible.
- As an added level of protection, we have purchased specialized chairside vacuum units to assist in eliminating aerosols associated with handpiece use that may escape our routine intraoral suction devices.
For the foreseeable future these measures will be the norm. Achieving the highest possible environment of protection and safety requires additional Personal Protective Equipment (PPE) and a substantial investment in infrastructure, which comes at a significant cost. To allow us to appropriately maintain these essential efforts, additional fees may be charged apart from the fees for actual treatment performed. For those who have dental insurance, the American Dental Association is advocating on your behalf and negotiating with the insurance companies to provide reimbursement for these universally accepted new costs.
We have and will continue to achieve the highest standard of care in providing you treatment. If you are a current patient, we look forward to welcoming you back. If you are a new patient, welcome to our practice! We look forward to meeting you, getting to know you, and providing you with the state-of-the-art care you deserve.
For further information, including measures to keep yourself healthy, visit the following links: